We love our apartment! But, like anything else, the Marque isn't perfect. Any time that you get hundreds of people living in the same building, things aren't going to be perfect! LOL
Living together in a nice place involves taking pride in our surroundings, personal responsibility, respect for others, tolerance, and courtesy--and, a little help from management when there are situations that arise from time to time where a few are adversely affecting the environment that most residents seek. It only takes ignoring a bad situation(s) to ruin a good thing.
Renters like us should take our concerns to management. Management, in turn, needs to react--even if it's to explain to the resident(s) why they are unable to address a resident's concern. When a resident takes their concern(s) to management, and management is unresponsive, or if the resident feels that management can and should address their legitimate concern(s), but won't, then other measures, short of moving, may be in order.
We want our living environment to be the best that it can be. Most people feel the same. If you have a concern(s) that you've taken to management that management hasn't addressed, then post your concerns to this blog. Maybe if enough of us express the same concern(s), then management will respond favorably.
For more click on "comments" below.
For more click on "comments" below.
The Marque at Heritage Hunt
marque apartments
Community Realty Company Inc.
Huntgain Marque LLC
Common space:
ReplyDeleteFitness room has good equipment (treadmills, exercise bikes, ellipticals, etc.); it's sparingly used. Most of the few who use the fitness room don't wipe equipment down after they use it. Some of the few who use the fitness room don't put away their "toys" (barbells, dumbbells, folding chairs, large, inflated, rubber exercise balls, TV remotes, basically anything that isn't nailed down), leaving them in walkways as tripping hazards. I pity those who are handicapped and/or don't see well. The Marque needs a sheriff. (I wonder what the Marque's insurance carrier would say?)
Common hallways. the temperature in some hallways is 85 degrees, and smell like a kennel. The Marque needs a sheriff.
Dumpsters are often filled beyond capacity and smell. The Marque needs a sheriff.
Stairway #4, which has a security camera and is signed "emergency exit only", is used routinely by some dog owners, some of whom don't clean up after their dogs. The grass outside the exit to stairway #4 is mostly dead with some dog owners taking the shortest possible route for their dogs to pee. The Marque needs a sheriff.
Private space:
Aside from barking dogs and noise from the apartment above, we love our apartment. As those who live on the first thru third floors know (the Marque has four floors), the Marque's wood floor construction (not the covering, but the structural floor and supports underneath) transmits sound well. When your upstairs neighbor stomps around 24/7, and opens and closes the sliding door to the balcony, takes showers, flushes toilets, does laundry, vacuums, moves furniture, talks loudly, etc. between 11 PM and daylight (more often than every once in a while), then it's difficult to sleep. The Marque needs a sheriff.
All residents, and the landlord, should be concerned when a few irresponsible residents (together with unresponsive management) create conditions that adversely affects the living environment that most residents (and, presumably, the landlord) seek.
Ray & Jenny Koenig
Needless to say, rules without enforcement are useless. It's up to the management company to provide the sheriff and the sheriff's deputies; and, it's up to the sheriff and the sheriff's deputies to enforce the rules. This includes observing, listening and following through. One can't observe and listen if they don't leave their office. Communication is also vital. What means are there for residents to express their concerns to the on-site management team, and to the management company, if the on-site management team is unresponsive? What procedures are in place for receiving and following through on a resident's concern(s) with the resident?
ReplyDeleteIn addition to the on-site management team and the management company doing their jobs, there needs to be consequences for habitual rule breakers. My personal recommendation would be for management to track rule violations and consider them when renewing a lease. It's in the best interests of all--residents, management, the landlord and the property--to have residents who follow rules that are in place for the benefit of all.
Fellow residents, we need a voice!
ReplyDeleteThere is no sheriff. The management company's website says that residents with a concern should take their concern to the on-site management team. How does one do that? The resident part of the Marque website doesn't say how. I haven't seen a form or a written procedure for expressing our concerns to management regarding the Marque's public spaces (fitness room, hallways, grounds, etc.).
There is a form for making maintenance requests for our private living space; but, no form, or formal written process that I'm aware of, for addressing hot, smelly halls, overflowing dumpsters, tripping hazards in the fitness room, dog waste that's not being disposed of properly, noise between 10 pm and 7 am, etc.
So, absent a form or a written procedure, you voice your concern directly to the on-site management team by discussing it with them; and, nothing happens. Your concern doesn't get addressed. The on-site management team doesn't give you any feedback--nothing.
Fellow residents, we need a voice, and we need a sheriff. We need a formal, written procedure in place for taking our concerns to management, including a formal procedure for getting a timely response back from management.
Without a formal, written process in place for addressing our concerns, we will continue not to have a voice for addressing situations that make our living environment less than what it should be.